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FAQ's

(frequently asked questions)

Q:
What is your standard of service and reliability?
A:

We pride ourselves in providing, a high standard of service and reliability in assisting individuals and businesses with national and international clients in respect to the relocation matters (both overseas as well as South Africa) for animals, which includes dealing with:

  • SARS / Customs
  • SA High Commissions
  • Department of Home Affairs and Missions
  • Department of Agriculture (Animal Health – Import Export Control)
  • Department of Environment
  • Department of Environmental Food and Rural Affairs (DEFRA – UK)
  • Department of Environmental Affairs and Tourism, Pretoria
  • Kwazulu / Natal Nature Conservation Service
  • Biosecurity New Zealand
  • Australian Quarantine and Inspection Service
  • SVS State Veterinary Services S.A, E.U., U.K., USDA, MAFF & AQIS
  • Cape Nature Conservation Department
  • ARC . LNR – Onderstepoort Veterinary Institute
Q: What about US?
A: Our commitment and promise:-
 
To provide at all times our Love and Care for your pets - your "children" - who will be treated as if they were our own.
Please come by and check out our LINKS page where a select few of the larger companies and the friends we work with, advertise their excellent services with us. Please feel free to contact them directly or if you need any help or advice whatsoever we will be only to happy to assist. Remember. Advice, help and quotes, are freely given. That's how much we CARE!!
Doug with "Zeva" in Cape Town.
"Tali" at his new home.